Q: What is permanent jewelry?
Permanent jewelry is a custom bracelet, anklet, or necklace sized just for you and welded together. Because the jewelry has no clasp, it is permanent! It’s not something you take on and off when you go to bed or shower, but it can be removed with scissors if need be.
Q: What bracelet options do you have?
At the moment we have a variety of silver, gold fill, and 14k gold options. Visit us on our Instagram @brows.lashesbycath our latest styles and most populars or contact us for details!
Q: What if I want it removed
Scissors, wire cutters, or pliers are all capable of cutting your jewelry. For necklaces, in case of emergency and for added safety, we leave one link un-welded so that it is easier to pull off.
Q: What if something happens?
We ask that you notify us and reach out with any concerns or questions you may have.
Q: What if it breaks
Notify us as soon as the breakage happens and how it happened. A small fee of $20 is required for all other repairs or misuse. If the bracelet has broken in too many places or has become stretched because of improper use, a larger fee will be owed. Bracelets put on by other establishments require a $20 fee for repair.
All permanent jewelry and pre-made jewelry are final sale and non refundable. Permanent jewelry is a custom piece made specifically for you, once it's cut it's non refundable.
We offer a 14 day warranty on all of our permanent jewelry chains. We provide a FREE re-weld for any jewelry that has fallen off or has been removed within 14 days of purchase.
Broken or lost jewelry will be replaced within the 14 day warranty. After 14 days we are not able to offer a replacement due to the nature of the wearers jobs or lifestyle being out of our control.
Q: What if my skin is sensitive to the metal
It is important to notify us if you have allergies to metals or if you've ever had a reaction to wearing jewelry in the past. Skin irrational (metal discolouring the skin) can still happen with solid gold products, this is due to extreme skin sensitivity. At this point we recommend a higher karat gold to reduce the chances of you reacting to the alloys in solid gold products. We are not able to offer warranties on how your skin will react to our metals as this is out of our control.
Q: How old do you have to be to get one
Right now, we do not put permanent bracelets on any person under the age of 14. We ask that people aged 14-18 come with a legal guardian.
Q: What if a group of my friends all wants one at once
We will happily accommodate a group! We do onsite events & parties, please reach out with your plans. We ask that for groups of over 4 people, you contact us first to confirm availability at the studio.
Q: Will this affect me going through airport security?
Fine jewelry such as the chains we use in the jewelry will not need to be taken off when going through TSA
Q: Will you add charms to a bracelet I got at another place?
Of course! We ask that you contact us and send photos and materials of the jewelry you currently have so we can make sure that the pieces will be cohesive.
**BEYOND THE 14 DAYS WARRANTY, WE CANNOT OFFER REPLACEMENTS, REFUNDS OR DISCOUNTS TO REPLACE LOST CHAINS, DUE TO THE PERSONAL NATURE OF THE WEARER’S LIFESTYLE, JOBS AND OTHER EXTERNAL FACTORS THAT ARE OUT OF OUR CONTROL. REPLACEMENT CHAINS STYLE ARE SUBJECT TO AVAILABILITY**
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.